Chapter 2
A sales rep hurried over to stop us.
I raised an eyebrow. Now they decide to show up.
“It’s fine. We’re here to buy this car today,” Nancy said politely.
The sales rep looked us up and down, sneering as she said, “Ladies, this car costs nearly $2 million. Are you sure you’re serious?”
Wow, I didn’t expect to face such blatant discrimination in a big store.
Maybe I would have backed down before, but now, I couldn’t spend the money fast enough.
Feeling confident, I looked her straight in the eye. “What? We can’t touch it? It’s on display, isn’t it? Plus, we haven’t said we’re not buying. Can’t we at least have a look?”
“Ma’am, if you’re buying, we’re happy to sell. But if you touch it and then decide not to buy, we’d have to deal with any damage and that’s a hassle. It’s a waste of our time,” the sales rep replied.
Hearing the clear disrespect, Nancy also began to react.
The sales rep, who was treating us with such disdain, clearly lacked basic customer service skills.
Since she was treating us with such disrespect, I cooled my tone and said, “What? Isn’t it your job to serve customers? If you think it’s a waste of time, maybe you shouldn’t be in this job! You work at a 4S dealership, not run it yourself. Don’t act like you own the cars!”
The sales rep’s face darkened. “Ma’am, please watch your language and don’t delay our work.”
“Delay? Have your manager come here and talk to me.”
“Our manager doesn’t have time for you,” she said with a dismissive look, turning to the front desk and sending a trainee our way. Then she went back to fawning over the middle-aged man.
I checked the time and decided not to waste anymore. The trainee, clearly fresh out of college and still carrying a bit of campus innocence, approached us.
“Ma’am, don’t be upset. Here, have some water. If you want to know anything about the car, I can help you,” she said.
Not wanting to make things hard for the trainee, I pulled Nancy over and said, “Let her explain. She’s the car owner.”
The trainee guided Nancy around the car, carefully explaining the details and materials.
Nancy gave me a nod, indicating she had a good understanding.
I interrupted the trainee, “That’s enough. How much is it in total?”
“$2 million for the full price,” she replied.
“Charge it,” I said.
As I pulled out my black card, the entire store fell silent.
The three sales reps and the middle-aged man stared at us in shock.
The trainee seemed in disbelief, stammering, “O-Okay, I’ll get the POS machine from the front.”
“No need. Let’s go there together,” I said.
As we headed toward the front desk, the three sales reps crowded around us.
The sales rep who had mocked us earlier snatched the POS machine from the trainee, saying, “Ma’am, look at how clumsy this trainee is. I’ll take care of the payment for you.”
Before she could finish, another sales rep grabbed the machine from her hand, saying, “You were quite rude to our distinguished customer. I’ll handle it.”
Watching them jostle for position, I scoffed. “No need, I wouldn’t want to waste your time.”
Nancy saw the smiles freeze on their faces and couldn’t help but laugh out loud.
“Ma’am, about what happened earlier... those were misunderstandings. This...” the sales rep stammered.
I wasn’t interested in explanations. I took the POS machine from her and handed it to the sidelined trainee, saying, “You handle it. I want your service.”
Chapter 3
The trainee, looking completely flustered, took the POS machine and shakily processed the payment. The nearby sales reps watched with a mix of jealousy and frustration.
Ignoring their stares, I spoke up again. “By the way, do you have any recommendations for cars with high safety ratings?”
One of the sales reps began to speak, but I cut her off. “No thanks. I want this trainee to tell me.”
The trainee’s eyes welled up a bit as she said, “Yes, ma’am. How about a Volvo? It’s a great choice.”
She pulled out her phone and started showing me details about the car. “The only thing is, we don’t have any in stock right now. The last one was taken yesterday, so you’d have to wait about a week.”
I looked it over and decided it was fine. “That works. How much is it?”
“About $2 million for the full price,” the trainee said.
“Charge it,” I told her.
The three sales reps' faces dropped as they watched the trainee process my card, their earlier arrogance completely vanished.
As the system chimed in my head, “Congratulations! You’ve spent $16.4 million. Keep it up!” I heard the announcement and decided not to waste any more time.
Driving Nancy’s new car, we headed toward the luxury shopping district downtown. Nancy was bubbling with excitement the entire way.
“Kimberly, this is so amazing!”
“Did you see the look on those sales reps’ faces when we left? It was priceless!”
“So funny!”
“This is so awesome, Nancy!”
Nancy and I had both grown up in foster care after being abandoned. As a child, I was frail and often went without food because I couldn’t compete with the stronger kids. The caretakers only served meals at set times and didn’t care about those who didn’t get enough.
It was during one of those hungry times that Nancy showed up. She gave me a bun and promised to look after me from then on.
Nancy, two years older than me, was fierce, and even the older kids in the home were scared of her. Thanks to her, I never went hungry again.
Nancy always said she was like my sister. When I asked her about her real sister, she fell silent. I later learned that her sister had died in a car accident while saving her. Her parents, having a new baby, didn’t want her anymore and had brought her to the city and left her at the foster home.
I once asked Nancy if she ever wanted to find her parents. She said that once they abandoned her, they were no longer her parents.
So, we grew up depending on each other, becoming each other’s only family.
Now, Nancy was thrilled. “Kimberly, I still can’t believe I’m in a Maserati worth millions!”
“I never imagined this would happen.”
“How many handbags do you plan to buy, Kimberly?”
How many? I looked at my excited friend. I wasn’t planning on just a few bags. “You’ll see when we get there.”
Since Nancy loved handbags, I decided to take her to the store and let her stock up.
As soon as we walked into the store, the sales associate at the handbag counter greeted us with a bright smile. “Hi there! Can I help you with anything today?”
Her friendly attitude made me think of the surly salespeople at the previous store. Clearly, not everyone is the same.
Nancy and I exchanged grins. It was decided—we’d be shopping here.
“I’ll take this purple one,” I said.
“And this orange one,” I added.
“And this gray one,” I continued.
The sales associate, focused on taking notes on her phone, jotted down my requests.
“Besides those three, I want every other bag in the store,” I declared.
There was a loud thud as the sales associate’s phone dropped in shock.